Refund Policy

Last updated: May 1, 2026

Every Kvorum account starts with 10 free meetings. No credit card is required. We give you a real chance to evaluate the platform before you pay anything. Once you choose to upgrade or buy a meeting pack, that purchase is non-refundable.

Quick Summary

Purchase Type	Refund Policy
Free Trial (10 meetings)	No charge, nothing to refund.
Monthly Subscriptions	Non-refundable. Cancel anytime; access continues to period end.
Annual Subscriptions	Non-refundable.
Meeting Packs	Non-refundable. Unused meetings roll over for one cycle.

1. Free Trial

Every Kvorum account starts with 10 free meetings. No credit card is required. If Kvorum isn't right for you, simply stop using it. There is nothing to cancel and nothing to refund.

2. Subscriptions

Monthly and annual subscriptions (Starter, Pro, Enterprise, Custom) are non-refundable. Because every account is given 10 free meetings to try the product, we treat the decision to upgrade as an informed one.

You may cancel your subscription at any time from your account settings.
Cancellation takes effect at the end of the current billing period.
You retain access to Kvorum until the end of the period you've already paid for.
We do not offer partial refunds for unused time within a billing period.

3. Meeting Packs

If you reach your monthly meeting limit, you can purchase additional meeting packs (5, 10, or 25 meetings).

Pack purchases are non-refundable.
Unused pack meetings roll over to the following billing cycle (one cycle only), so you do not lose what you've paid for.
After that cycle, any remaining pack meetings expire.

4. Custom Plans

Custom plans agreed directly between Kvorum and a customer are governed by the terms of that agreement. The default position is the same as standard plans: non-refundable, with cancellation effective at the end of the current billing period.

5. How to Cancel

You can cancel your subscription at any time through your account settings. If you'd like help, contact billing@kvorum.ai and we'll process the cancellation for you.

6. Billing Provider

All payments are processed by Paddle.com as our Merchant of Record. If you have questions about a specific charge, you may also contact Paddle directly.

7. Contact

For billing questions or cancellations:
billing@kvorum.ai