Privacy Policy

Last updated: August 24, 2026

1. What We Collect

When you use Kvorum, we collect the following information:

• Account information: your name, email address, and company name.
• Company documents: when you upload a file, we extract the text and delete the original file within seconds. We keep the extracted text and its search vectors in your account's private knowledge base so your advisors can reference it (pitch decks, financials, roadmaps, etc.). We do not keep the original file.
• Meeting transcripts: the full content of your AI advisory meetings, including your questions and all advisor responses.
• Meeting summaries: decisions, action items, and summaries generated from your meetings.
• Usage data: meeting counts, feature usage, and session metadata.
• Payment information: processed by Paddle.com as our Merchant of Record. We do not store credit card numbers.

2. How We Use Your Data

We use your data exclusively to:

• Power your AI advisory board. The text from your documents and your meeting history provide context for relevant, specific advice.
• Maintain persistent agent memory, so your advisors remember previous meetings and decisions.
• Generate meeting summaries, action items, and exports.
• Manage your account, subscription, and meeting credits.
• Improve the service based on aggregate, anonymized usage patterns.

3. What We Do Not Do

• We do not sell, rent, or share your personal data or company documents with third parties.
• We do not use your uploaded documents or meeting content to train AI models.
• We do not share your data with other Kvorum tenants. Each tenant's data is fully isolated.

4. Third-Party Services

Kvorum uses the following third-party services to operate:

• Anthropic (Claude AI): generates your advisors' responses. Your questions, meeting content, and relevant text from your documents are sent to Anthropic's API to produce each response. Anthropic does not use API data to train models.
• Paddle.com: handles subscription billing and payment processing.
• Amazon Web Services (AWS): hosts our servers and stores your data.
• PostHog (EU cloud): product analytics, usage tracking, and session replay (with all form inputs masked). Privacy policy
• Resend: transactional email delivery (magic links, welcome emails, meeting summaries). Privacy policy
• ImprovMX: email forwarding for inbound mail to hello@, support@, billing@ addresses. Privacy policy

5. Data Storage and Security

• Your data is stored on AWS servers in the EU region.
• All data is transmitted over HTTPS (TLS 1.2+).
• Tenant data is isolated at the directory and database level, so no cross-tenant access is possible.
• Access to production servers is restricted to key-based SSH authentication.

6. Data Retention

• Your documents, transcripts, and agent memory are kept for as long as your account is active. There is no automatic expiry.
• You can delete any single document at any time from the Sync Knowledge screen. This removes it from your knowledge base.
• When you delete your account, we remove your documents, meeting transcripts, agent memory, and account record from our live systems immediately.
• Encrypted backups are kept for up to 30 days and then purged. A deleted account is never restored from a backup.

7. Your Rights Over Your Data

You can:

• Access: request a copy of all data we hold about you.
• Correction: request correction of inaccurate data.
• Deletion: request deletion of your account and all associated data.
• Export: download your meeting transcripts and summaries at any time via the in-app export features.
• Restriction: request that we limit processing of your data.

To exercise any of these rights, contact support@kvorum.ai. We will respond within 30 days.

8. Cookies

Kvorum uses essential session cookies required for authentication. We also use PostHog for product analytics. This service may set cookies to measure usage patterns and improve the service. You can opt out by using browser privacy settings or an ad blocker. We do not use advertising or targeting cookies.

9. Children

Kvorum is a business tool and is not intended for use by individuals under the age of 18.

10. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated via email at least 14 days before taking effect.

11. Contact

For privacy-related questions or data requests, contact us at support@kvorum.ai.